Changing the delay on your email sends

If your GuestRevu account is integrated with your property management system (PMS), your questionnaire invitation emails will be set by default to be delivered to your guests two days after checkout.

If you are manually uploading your guest's details to the GuestRevu system, the emails are sent by default immediately once you have uploaded the data.

A reminder email is also set to be sent three days after the first email has gone out to your guest.

In this article, we are going to show you how to change these default settings.

    1. Log in to your GuestRevu account at

    2. Click on Questionnaires 

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  1. Click on Configuration under the questionnaire that you would like to change the settings for

    Screen Shot 2019-05-10 at 10.40.54

  2. Go to Email templates and click on the Invitation Timing or Reminder timing drop downs, and choose your preferred option

    Screen Shot 2019-05-10 at 10.40.59

  3. Click Save to save your settings

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