Guests
- Uploading multiple guest email addresses to GuestRevu
- What does it mean if a guest has unsubscribed?
- Editing guest details
- Prevent a guest from receiving further GuestRevu emails (unsubscribing a guest)
- Exporting your guest's data from GuestRevu
Questionnaires
- Viewing your review summary and individual responses
- How does TripAdvisor integration work?
- Optimising your survey invitation emails
- Changing how many questionnaire reminders guests receive
- Automated Thank You Mails
Reports
- Competitor Report
- How is my GRR calculated?
- Advanced Filters
- What does "Report By" mean?
- Your Comprehensive Report
Reviews
- What is sentiment analysis, and how is it applied to my reviews?
- Why do some of my online reviews have no title or comment?
- Responding to Online Reviews from GuestRevu
- How can I tell if a guest has responded to a questionnaire?
Service tickets
- Creating, updating and resolving service tickets
- What are service tickets?
- Filtering service tickets
