Adding translations to your GuestRevu account

Your GuestRevu account supports multiple language versions of the same survey. These translations allow guests to give feedback in other languages that you choose to add to your account.

Part 1: Adding a language option

1. Log in to your GuestRevu account at https://my.guestrevuapp.com/
   

2. In the main menu in the blue panel to the left of your screen, click on Account > Account Preferences

   

3. Select the Manage Languages tab at the top of your screen

   

4. Click on Select an option in the dropdown box next to Choose a Language. Select your language from the list and then click on the Add button. You will now see the chosen language listed in the Current Languages table.

   

5. Your default language will display a tick under the Default column. To change the default language, click on the Actions button in the row of the language you would like to set as the default, and then click on Make Default

   

Part 2: Translating your questions

You can now add translation text to your survey in one of two ways:

• Option 1: Manually
• Option 2: Bulk export and import 

Option 1: Adding your translation text manually

1. In the main menu in the blue panel to the left of your screen, click on Questionnaires
   

2. Find the survey you would like to translate, and click on Text and Translations

   

3. You will now see the available language options (you added your new language option in Part 1). To add translations for your questions for a certain language, click on that language.

   

4. Navigate to the various pages of your survey on the panel to the left of the screen (see highlighted in red in the image below)

   

5. To the right of the screen, you can add the translated text that will replace the default language for each question. 

   

6. Once you have entered your translation text for the questions on a page, click on Submit right at the bottom of the screen to save your work, before proceeding to the next page.

If you would like to add more than one translation, you can simply repeat the process above for each additional language. 

Option 2: Bulk export and import of your translation text

1. In the main menu in the blue panel to the left of your screen, click on Questionnaires

   

2. Find the survey you would like to translate, and click on Text and Translations

   

3. You will now see the available language options (you added your new language option in Part 1). Click on the language you would like to add a translation for and then click on the Export button

   

4. Once the export has been downloaded, name the file and save it to your computer as a .xls file. Then add the translation text into the second column of the spreadsheet

   

5. Once you have added the translations for each question to your sheet, you can import the text back into GuestRevu. On the same page where you downloaded the question text file, click on Choose File (right next to where you clicked Export).  Find your saved file on your computer and click Open. This will upload the translation back into your GuestRevu account

    

6. Once the upload has completed, you will see a green message pop up at the top of your screen to confirm that the upload was successful. 

   

After making any changes to your questionnaire, it’s always a good idea to preview your questionnaire to make sure everything looks the way you want it to.