Translating your guest comments

Being in the hospitality industry, you’re likely to have foreign guests who may leave a review in a language you don’t speak.

In this article, we will show you how to translate a review into a different language. This feature allows you to always understand exactly what your guests have to say about your property.

  1. Log in to your GuestRevu account at https://my.guestrevuapp.com

  2. Click on Reviews. (You can use this feature with any comments left by guests, including your online reviews)

    Reviews
  3. Find the review you would like to translate, click on Actions > View

    reviews - view
  4. Scroll down to the comment  you would like to translate, click on Translate above the comment

    review - view - translate

  5. A new window will pop up, select the current language and the language you would like to translate the comment into.

    reviews - view - translate to
  6. Click on Translate

    reviews - view - confirm translation

Your guest’s comment will now be translated into your preferred language. 

reviews - view - translated text