Being in the hospitality industry, you’re likely to have foreign guests who may leave a review in a language you don’t speak.
In this article, we will show you how to translate a review into a different language. This feature allows you to always understand exactly what your guests have to say about your property.
- Log in to your GuestRevu account at https://my.guestrevuapp.com
- Click on Reviews. (You can use this feature with any comments left by guests, including your online reviews)
- Find the review you would like to translate, click on Actions > View
- Scroll down to the comment you would like to translate, click on Translate above the comment
- A new window will pop up, select the current language and the language you would like to translate the comment into.
- Click on Translate
Your guest’s comment will now be translated into your preferred language. 