Skip to content
English
Log a ticket
  • There are no suggestions because the search field is empty.

Selecting or restricting a user's access to GuestRevu features

You can change user permissions on your GuestRevu account so that certain users can only access and edit certain features.

This article applies to:

  • LITE
  • CORE
  • PRO
  • GROUP

This is useful if you have multiple users and want to choose who responds to your guests or who shares comments on social media, for example. You can also give users different levels of permission for different properties in your group.

  1. Log in to your GuestRevu account at https://my.guestrevuapp.com
  2. Click on Users

menu - users

3. Next to the user you would like to set up permissions for, click on Actions > Edit

Users - Edit

4. Click on the Account Settings tab

Users - Account Settings

5. Click on Actions  > Account Permissions next to your property’s name

Users - Account Settings - account permissions

6. Select which features you would like the user to be able to access and then click on Update User Permissions to save your settings.

Users - Account Settings - account permissions - Update

Top Tip 💡

Service Tickets are great for in-house team communication. You can share positive feedback with team members, or use them to ensure issues from feedback and online reviews can get resolved quickly and easily. Find out more about how service tickets can change the way you manage your property, or find out how to use them here.