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How to authorise GuestRevu to collect your Booking.com reviews

To ensure your account’s security, Booking.com requires you to authorise any third party applications (like GuestRevu) to collect your review data.

This article will explain how to give GuestRevu permission to access your Booking.com reviews so that they can be pulled into your GuestRevu account.

This article applies to:

  • LITE
  • CORE
  • PRO
  • GROUP

Connecting to Booking.com

Before you begin:

  • Make sure that you’re logged into Booking.com in another tab
  • You need to be an Admin User for the relevant Booking.com page to give GuestRevu access
  1. Log into your GuestRevu account at https://my.guestrevuapp.com
  2. On the Dashboard, click Connect on the Booking.com tile

  3. A new window will open for you to input your Username or Booking.com Hotel ID 
  4. Once you've entered your Username or Booking.com Hotel ID, click Next
  5. Enter your password, and then click Sign in
  6. You will need to review the permitted access to confirm the connection with GuestRevu
  7. Once the permitted access has been reviewed, click Connect

A page will pop up to confirm if the connection was successful.

Upgrading your Booking.com Connection

If your Booking.com Page was previously connected but has not yet been upgraded to the lastest API release, which enables you to respond directly within GuestRevu to your Booking.com reviews, watch this short video on how to do this

❗NB: The upgrade is completely FREE, and there is no additional charge for the upgrade to Booking.com

Top Tip 💡

Make sure you have also authorised GuestRevu to collect your Google and TripAdvisor reviews