Why do some of my online reviews have no title or comment?

You may have noticed that some of your online reviews only have a rating but no title or comment. This is simply because certain review sites (such as Booking.com, Google, and Facebook) give guests the option to just leave a rating without actually leaving a full review.

When reviews like these are pulled into your GuestRevu account, they will show up with no title, comment or even the guests’ names in some cases — just an overall rating for your property.