Translating your guest comments

Being in the hospitality industry, you’re likely to have foreign guests who may leave a review in a language you don’t speak. In this article, we will show you how to translate a review into a different language. This feature allows you to always understand exactly what your guests have to say about your property.

  1. Log in to your GuestRevu account at https://my.guestrevuapp.com

  2. Click on Reviews. (You can use this feature with any comments left by guests, including your online reviews)

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  3. Find the review you would like to translate, click on Actions > View

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  4. Scroll down to the comment  you would like to translate, click on Translate above the comment

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  5. A new window will pop up, select the current language and the language you would like to translate the comment into.

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  6. Click on Translate

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Your guest’s comment will now be translated into your preferred language. 

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