What are service tickets?

Last updated: 26 November 2019

Tags: Service tickets

A service ticket is a request logged on the GuestRevu system which outlines an issue that needs to be addressed or task that must be performed. Any user with the appropriate permission levels can create a service ticket for themselves, or anyone else in the...

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Creating, updating and resolving service tickets

Last updated: 26 November 2019

Tags: Service tickets

In this article we are going to show you how to create a new service ticket, how to create a service ticket directly from a guest’s response, and how to resolve a ticket once a task is complete.

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