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Getting started

If you're new to GuestRevu, or want to brush up on how to make the most of your product, these articles and videos are a great place to get started.

Account Profile

• Updating your property details in your account profile

Group accounts

• Creating and Managing Account Groups
• Group Leaderboard Report
• Setting up your Account Switch

Guests

• Uploading multiple guest email addresses to GuestRevu
• Editing guest details
• What do the different statuses in the Last Action column mean?

Questionnaires

• Viewing your survey responses and reviews
• Optimising your survey invitation emails
• Any-Time Surveys

Reports

• How to set targets and goals on your reports
• Advanced Filters
• The GuestRevu Rating

Reviews

• What is sentiment analysis, and how is it applied to my reviews?
• Responding to Guest Feedback Using GuestRevu
• Understanding your Tripadvisor guest data

Service tickets

• Creating, updating and resolving service tickets
• Filtering service tickets

Social Media

• Sharing guest comments on social media

Users

• Adding a new user
• Editing your user details and notification settings